Below we provide information to help you understand the process of purchasing tickets on our website. Ticket Impulse is a PaaS (Platform as a Service) that Promoters and Organizers use to promote their events, sell tickets to attend those events. The Promoters have authorized us to charge a payment for the tickets sold. We process all the necessary data that you provide during the purchase process. Of course, all data is carefully protected by us as well as by Stripe and Authorize.net payment gateways with which we cooperate. Our efforts to preserve the convenience of the purchase, the reliability of preserving your personal information and processing the purchase process require additional costs and we charge an additional commission for each sold ticket Canceled and rescheduled events Sometimes concerts are canceled or postponed. If this happens, we will endeavor to contact you to advise you of the return or exchange procedures for this concert. For precise instructions on any canceled or postponed concert, please check the concert details online or contact us office@ticketimpulse.com If the event is canceled and the ticket you purchased through Ticketimpulse.com is eligible for a refund, we will refund you to the credit card you used.